Hilton Springfield, VA participants:

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      -I would recommend this workshop series to colleagues because it was very helpful! These were good skills to help  our guests!


​      -I appreciated the Deaf visitors coming in and giving us some "real-world" experience!



      -The facilitator was very helpful and made sure we knew our material well.



      -The required role-playing and repetition of the exercises is what I liked best about the workshop series.